Numbers Availability Check IVR Set up Configuring IVR Path Type Call Management Call Queue (implemented using Teams) Call Reviews & Reporting Calls Calls – Inbound Calls Agents Associate Phone Numbers Agent Status Completed Calls IVR Set up Go to “Contact Center” App. Click the Settings -> Contact Center -> Phone Number Purchased phone numbers will be listed in the page. Click on more details icon to configure the IVR.
IVR Set up Go to “Contact Center” App. Click the Settings -> Contact Center -> Phone Number Purchased phone numbers will be listed in the page. Click on more details icon to configure the IVR.
