Numbers Availability Check IVR Set up Configuring IVR Path Type Call Management Call Queue (implemented using Teams) Call Reviews & Reporting Calls Calls – Inbound Calls Agents Associate Phone Numbers Agent Status Completed Calls Completed Calls In the Lists -> Completed Calls list you can see the list of call in the card view. Each card with the associated objects information eg: Contact Name, Phone, Agent, Call Duration, Email ID, Sentiment Status).
Completed Calls In the Lists -> Completed Calls list you can see the list of call in the card view. Each card with the associated objects information eg: Contact Name, Phone, Agent, Call Duration, Email ID, Sentiment Status).
